PURPOSE AND GENERALITIES

The present General Conditions of Use, Conditions of Sale and Privacy Policy regulate the use of the website maisondeaile.com (hereinafter “the Website”), of which Maison dé Aile and domiciled at Jl. Panaitan No.23b, Bandung, Jawa Barat, Indonesia.

Through its website maisondeaile.com, Maison dé Aile provides information about its products and offers the possibility of their acquisition. Users who access these parts of the Website accept to be subject to the terms and conditions included in these General Conditions, insofar as they may be applicable.

The access and/or use of this portal of Maison dé Aile attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected herein. The aforementioned Conditions will be applicable regardless of the General Contracting Conditions that may be of obligatory compliance.

CONTACT: For any type of doubt, consultation or suggestion, you can send us your comments by whatsapp on footer link.

 

PRODUCT INFORMATION

The information given about each product, as well as the photographs or videos related to them and the commercial names, brands or distinctive signs of any kind contained in the Maison dé Aile website, are shown in maisondeaile.com for guidance purposes.

 

PRICES

All the prices of the products shown on the website include VAT and any other taxes that may apply. However, depending on the place where the order is placed, they will not include the shipping costs of the products, which are detailed separately and must be accepted by the User.

 

AVAILABILITY

Maison dé Aile informs the User that the number of available units is kept up to date with warehouse stock and availability by our suppliers. Under no circumstances will Maison dé Aile intentionally offer for sale more units than those available or reserved by the supplier.

Maison dé Aile will do its best to please all its Users in the demand of the products. However, on occasions, and due to causes that are difficult for Maison dé Aile to control, such as human error or incidents in the computer systems, it is possible that the quantity finally delivered by the supplier differs from the order placed by Maison dé Aile to satisfy the Users’ orders.

In the event that the product is not available after the order has been placed, the User will be informed by email or whatsapp of the total or partial cancellation of the order. The partial cancellation of the order due to unavailability does not give the right to the cancellation of the whole order. If as a result of this cancellation the User wants to return the delivered product, he/she must follow what is stipulated in the Return section.

PAYMENT

The User agrees to pay at the time the order is placed. To the initial price that appears on the website for each of the products offered will be added the rates corresponding to the relevant shipping costs. In any case, these rates will be previously communicated to the User before formalizing the purchase itself.

The User must pay the amount corresponding to the order by credit card, debit card, Transfer, or QRIS. The User must notify Maison dé Aile of any undue or fraudulent charge on the card used for purchases, by email, as soon as possible so that Maison dé Aile can take the appropriate steps.

 

SECURITY

Maison dé Aile relies on the security measures provided by Midtrans Payments. In addition, the payment process works on a secure server using the SSL (Secure Socket Layer) protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible to the User’s computer and the Website’s computer. In this way, by using the SSL protocol, it is guaranteed:

That the User is communicating his/her data to the Maison dé Aile server center and not to any other that might try to impersonate it. That between the User and the Maison dé Aile server center the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.

 

FORMALIZATION OF ORDERS

Once the order has been formalized, that is to say, with the acceptance of the Conditions of Use and the confirmation of the purchase process, Maison dé Aile will always send an email to the User confirming the details of the purchase made.

INTELLECTUAL AND INDUSTRIAL PROPERTY

Maison dé Aile holds all rights over the content, design and source code of this website and, in particular, including but not limited to, texts, logos, designs, trademarks, commercial names and data included in the website.

Users are warned that such rights are protected by current Indonesia and international legislation on intellectual and industrial property.

Likewise, and without prejudice to the foregoing, the content of this Web also has the consideration of computer program, and therefore, it is also applicable all the Indonesian Community regulations in force on the matter.
It is expressly forbidden the total or partial reproduction of this website, or any of its contents, without the express written permission of Maison dé Aile.

Likewise, the copy, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that involves an infringement of the Indonesia and/or international regulations in force regarding intellectual and/or industrial property, as well as the use of the contents of the Website without the previous express written authorization of Maison dé Aile is strictly forbidden.

Maison dé Aile informs that it does not grant any license or implicit authorization whatsoever on the intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Website.

The use of the contents of the web domain is only authorized for informative and service purposes, as long as the source is mentioned or referred to, being the user the only responsible for the misuse of the same.

ACCESS AND STAY ON THE WEB. OUR CONTENTS

Users are fully responsible for their conduct when accessing the information on the Website, while browsing it, as well as after having accessed it.

As a consequence of the above, the Users are the only ones responsible before Maison dé Aile and third parties for:
The consequences that may arise from the use, for illicit purposes or effects or contrary to the present document, of any content of the Website, whether or not elaborated by Maison dé Aile, published or not under its name in an official manner.

As well as the consequences that may arise from the use contrary to the contents of this document and harmful to the interests or rights of third parties, or that in any way may damage, render useless or deteriorate the Website or its services or prevent normal enjoyment by other Users.

Maison dé Aile reserves the right to update the contents when it deems it convenient, as well as to eliminate, limit or prevent access to them, temporarily or definitively, as well as to deny access to the Website to Users who misuse the contents and/or do not comply with any of the conditions that appear in the present document.

 

Maison dé Aile informs that it does not guarantee:

That the content or software to which the Users access through the Website or the linking Websites does not contain any error, computer virus or other elements in the contents that may produce alterations in their system or in the electronic documents and files stored in their computer system or cause any other type of damage.

The use of the information or content of this Web or Webs of link that the Users could make for their personal purposes.

The information contained in this website must be considered by the Users as informative and orientative, both in relation to its purpose and its effects, for which reason Maison dé Aile does not guarantee its accuracy:
Maison dé Aile does not guarantee the accuracy of the information contained in this Website and therefore does not assume any responsibility for possible damages or inconveniences for the Users that could derive from any inaccuracy present in the Website.

Non-operability or problems with the email address provided by the User to send the order confirmation.

In any case, Maison dé Aile undertakes to solve any problems that may arise and to offer all the necessary support to the User in order to reach a quick and satisfactory solution to the incident.

Likewise, Maison dé Aile has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new members in its service.

Maison dé Aile reserves the right to modify the conditions of application of the promotions, to extend them by duly communicating them, or to proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or unethical behavior in their participation.

PRIVACY POLICY

Users agree to browse the website and use the content in good faith. 

In compliance with Personal Data Protection, we inform you that the completion of any form on the Website maisondeaile.com or the sending of an e-mail to any of our mailboxes implies the acceptance of this privacy policy, as well as the authorization to Maison dé Aile to process the personal data you provide, which will be incorporated into the file, owned by Maison dé Aile.

The Users’ data will be used for the sending by email of the sales made by Maison dé Aile and for the delivery of the purchases.

By simply visiting the Website, Users do not provide any personal information nor are they obliged to provide it. 

Maison dé Aile undertakes to keep the maximum reserve and confidentiality on the information provided and to use it only for the indicated purposes.

Maison dé Aile presumes that the data have been entered by their owner or by a person authorized by him/her, as well as that they are correct and exact. 

Therefore, the User is responsible for the veracity of the data and Maison dé Aile will not be held responsible for the inaccuracy of the User’s personal data. In accordance with the current legislation on data protection, Maison dé Aile has adopted the appropriate security levels for the data provided by the Users and, furthermore, has installed all the means and measures within its reach to avoid the loss, misuse, alteration, unauthorized access and extraction of the same.

VOID

In the event that any clause of these Terms of Use is declared null and void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these Terms of Use.

Maison dé Aile may not exercise any of the rights and faculties conferred in this document, which will not imply in any case the waiver of the same unless expressly recognized by Maison dé Aile or prescription of the corresponding action in each case.

 

MODIFICATION OF THE CONDITIONS OF USE

Maison dé Aile reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Conditions. Therefore, Maison dé Aile recommends the User to read them carefully every time he/she accesses the Website.

Users will always have these Terms of Use in a visible place, freely accessible for any queries they may wish to make. In any case, the acceptance of the Conditions of Use will be a previous and indispensable step to the acquisition of any product available through the Website.

 

APPLICABLE LAW AND ARBITRATION

These Terms of Use are governed by applicable Indonesian law. To resolve any controversy or dispute arising from these Terms of Use, the parties submit to the jurisdiction of the courts of the city of Bandung, Indonesial, unless the law imposes another jurisdiction.